1The Integrated Innovation Stage
Only when a city begins to integrate on the basis of creating an information process and database for all departments does it truly enter the Sm@rt City development stage. Integration constitutes an important stage for Sm@rt City; it is crucial for getting rid of islands of isolated information and creating service links. Work at this stage mainly includes the sharing and exchanging of information resources, business integration within individual fields, and the integration of directed service channels.
The first and most crucial integration work is to set up a system of sharing and exchanging information resources between departments. These resources include the fundamental databases and business databases of all departments, in addition to the data sharing and coordination platform established at the surface level. By sharing data among departments, cities which lack of coordination and flow of information will see huge improvements.
On the basis of information resource sharing and exchanging, the integration of businesses at the back-end within each field is absolutely essential. Considering the many components of each field, including overall service targets and characteristics of the urban environment, breaking barriers between respected departments in the same field to achieve business integration is crucial. Meanwhile, integrated service content and service channels with defined targets can provide abundant and convenient service, putting people first.
2The Open Innovation Stage
After achieving basic business integration during the open innovation stage, Sm@rt City construction enters the open innovation stage. Different from the dominant role the government plays in the previous stage, Sm@rt City building during this stage lays more emphasis on its openness and participation. This includes coordination and cooperation between open data sources with multilateral participation.
After Sm@rt City moves into this stage, a new kind of culture emerges; the operation and development of the city will no longer rely on the government’s planning and administration, instead, it will rely on the extensive participation of groups including the government, businesses and residents in the building process. This participation will create an improved quality of life for urban residents and promote sustainable city development. Subjects can cooperate on extended terms, reform through decentralized administrative models and extend themselves through diversified governance channels, shifting from a top-down administration to a social, multi-subject coordinated system of governance.
Opening data by means of a platform represents an effective method and preliminary factor of social governance. By going step by step through layers of accumulated governmental data, social power can be mobilized and encouraged to develop; it can then be applied to public services. By pursuing a new business model and exploring new methods of urban administration and citizen services, we can maximize Sm@rt City operational performance.
3The Merged Innovation Stage
The merged innovation stage is the advanced stage in Sm@rt City development. It combines resources from society, the government and residents and generates new concepts and models on the basis of the open platform and participation from all residents. It is this stage that most fully serves the city and society.
The merged stage is based on in-depth integration of data with business, linked together across all fields. This procedure directs all subjects, problems, events and scientific data to a single current. Based on this structure, through the effective filing and re-organization of information, urban images can be established in virtual space to create accurate depictions of structures in the real world and the information and knowledge surrounding them. This simplifies the ability to monitor, analyze, and alert in the course of city operations. It also shapes the abilities of collective and intricate structures of social governance and services.
At the same time, thanks to the in-depth merging of resources and the high degree of coordination between applications, each urban subject is motivated to take initiative in a positive and creative way. The all-around cognitive interaction between the people and the city is facilitated by residents’ ability to access to and make use of information. It thus provides citizens with a harmonious, secure and environmentally-friendly living arrangement, further offering an environment conducive to entrepreneurship. This boosts citizens’ participation in urban construction, development and administration, further enhancing their satisfaction and allowing urban residents to enjoy the success of Sm@rt City in a tangible way.